Accessibility

Accessibility statement for Limelight Health and Well-being Hub

This website is run by Limelight Health and Well-being. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
  • submit a form using just a keyboard

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • you may not be able to use the map on our Practice Boundary page – call or email us using the details below for details in another format

Feedback and contact information

If you need information on this website in a different format like large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 14 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: Jackie Garvey – Practice Manager – Tel: 0161 226 7777 or email: brooksbar.enquiries@nhs.net

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our practice has audio induction loops, or if you contact us before your visit we can arrange a British Sign Language (BSL) interpreter.

Find out how to contact us by calling 0161 226 7777 or email: brooksbar.enquiries@nhs.net or call in at reception: Limelight, 1 St. Brides Way, MANCHESTER M16 9NW.

Technical information about this website’s accessibility

Limelight Health and Well-being Hub is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Issue Type Users Affected Summary Severity WCAG Guideline Target date for fix
Screen Reader Visually Impaired [GLOBAL] Screen reader does not identify “cookie message” using arrow keys. Blocker 1.3.1 Info and Relationships 31/03/2021
Screen Reader Visually Impaired [HOME PAGE] Link text missing for “More” link. Critical 2.4.4 Link Purpose 31/03/2021
Screen Reader Visually Impaired [GLOBAL] Expand/Collapse states are missing for “About and More” links. Critical 4.1.2 Name Role and Value 31/03/2021
Screen Reader Visually Impaired [GLOBAL] Screen reader identify hidden navigation links using arrow keys. Critical 2.1.1 Keyboard 31/03/2021
Screen Reader Visually Impaired [HOME PAGE] Insufficient link text provided for “click here” link. Critical 2.4.4 Link Purpose 31/03/2021
Screen Reader Visually Impaired [HOME PAGE]  Incorrect label “close” provided as “+” link. Critical 2.4.4 Link Purpose 31/03/2021
Screen Reader Visually Impaired [HOME PAGE] Screen reader focus trap on close link. Blocker 2.1.2 No Keyboard trap 31/03/2021
Screen Reader Visually Impaired [HOME PAGE] Insufficient link text provided for “Learn More” links. Critical 2.4.4 Link Purpose 31/03/2021
Screen Reader Visually Impaired [HOME PAGE] Text “Monday- Friday….” unnecessarily tagged in heading. Critical 1.3.1 Info and Relationships 31/03/2021
Screen Reader Visually Impaired [HOME PAGE] Incorrect heading structure provided. Major 1.3.1 Info and Relationships 31/03/2021
Screen Reader Visually Impaired [HOME PAGE] Screen reader does not notify “Opens in a new website” with the link texts of “Register with us” and “Ask my GP”. Major 1.3.1 Info and Relationships 31/03/2021
Screen Reader Visually Impaired [GLOBAL] “Skip to main content” link is missing. Critical 2.4.1 ByPass Blocks 31/03/2021
Keyboard Motor Impaired [GLOBAL] Sub-menu list under “About us” and “More” opens automatically on focus. Critical 3.2.1 On Focus 31/03/2021
Keyboard Motor Impaired [GLOBAL] Tab Focus is not visible throughout the website. Critical 2.4.7 Focus Visible 31/03/2021
Color Contrast Low Vision [HOME PAGE] Color contrast ratio of ratio of highlighted text(see screencast) is less than 4.5:1 Major 1.4.3 Contrast Minimum 31/03/2021

PDFs and other documents

Some of our PDFs and Word documents are essential to providing our services.

We link to the GMS1 patient registration form hosted by the Government. This document is outside our control and consequently falls outside the scope of the accessibility regulations. 

We also have PDFs with information on how users can access our services, and forms published as Word documents.

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Any new PDFs or Word documents we publish will meet accessibility standards.

What we’re doing to improve accessibility

Our website is provided by webpliciti.com, Website accessibility is an essential part of providing high quality websites for NHS GP practices. Webpliciti reviews the accessibility of their website templates as part of their regular development cycle and will always support our practice to resolve any accessibility issues should they arise.

Preparation of this accessibility statement

This statement was prepared on 25th October 2020. It was last reviewed on 21 November 2020.

The standard website template was last tested on 17th October 2020. The test was carried out by Webpliciti Ltd.

This website is based on a series of standard page templates. We tested the Home page, My team, Opening times, Privacy policy, Useful forms, All posts, contact us and a News page to ensure a representative proportion of the website was tested.

About Us

Limelight health and well-being hub is an NHS primary care provider registered with NHS England and regulated by the Care Quality Commission (CQC).
Learn more

Opening times

Monday: 07:30 - 19:30Tuesday: 08:00 - 18:30Wednesday: 08:00 - 18:30Thursday: 07:30 - 19:30Friday: 08:00 - 18:30
Learn more

Contacts

Phone: 0161 226 7777Limelight, 1 St. Brides Way MANCHESTER M16 9NWGet Directions
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